Question 1

Who is NovaTech?

Accepted Answer

NovaTech is a software company based in Cairo, Egypt, founded in 2024. Our team has more than 5 years of hands-on experience building software. We have delivered projects for businesses in Egypt and Saudi Arabia. Every project in our portfolio links to the live site or app, so you can check our work yourself.

Question 2

What services does NovaTech offer?

Accepted Answer

We build websites, online stores, apps for Android and iPhone, programs for the computers in your office, and systems that run your shop, clinic or office. We also add AI assistants and automation where they save you time. Whether you are putting your business online for the first time or moving your daily operations to software, we help you with the whole digital transformation.

Question 3

How long does it take to complete a project?

Accepted Answer

The project timeline varies depending on the scope and complexity of the project. After an initial consultation, we provide an estimated timeline that outlines each phase of the project from planning to deployment.

Question 4

How is pricing determined for your services?

Accepted Answer

Our pricing is tailored to each project based on factors such as project size, complexity, and specific client requirements. We offer a transparent pricing model and will provide a detailed quote after understanding your needs.

Question 5

How do payments work?

Accepted Answer

Work starts with a 25% deposit and you pay the rest when the project is delivered. Larger projects are paid in three parts: 25% deposit, 35% at an agreed milestone and 40% after delivery.

Question 6

What if I cancel the project?

Accepted Answer

The deposit is not refundable once work has started. If you cancel during the project, you pay for the work done up to that point, and we hand it over to you.

Question 7

What kind of support do you provide after project completion?

Accepted Answer

For 6 months after delivery, hosting, maintenance, bug fixes and small changes such as text, images and prices are free. After the first 6 months, you can continue with a monthly or yearly plan. Support is available 24/7 for every client, by phone, WhatsApp or email.

Question 8

What will I pay for after delivery?

Accepted Answer

Nothing for the first 6 months: hosting, maintenance and small changes are included. After the first 6 months, you can continue with a monthly or yearly plan. Your domain is renewed at the exact price the domain provider charges. NovaTech adds no fees on domains. New features or bigger changes you ask for later are priced and agreed with you before we start.

Question 9

Who owns the source code?

Accepted Answer

Once your project is fully paid, you own the code written for it. You can use it, change it and host it anywhere, including with another developer. Some parts are NovaTech's own building blocks that we reuse across projects. You get a free, permanent licence to use and change them inside your project. They remain NovaTech's, and the licence does not allow reselling them or using them to build products for others.

Question 10

Who manages the hosting and domain?

Accepted Answer

By default, your project runs on NovaTech's hosting, storage and databases, so you don't have to deal with servers or renewals. If you prefer your own accounts, that works too. We register your domain in your name as its legal owner, then buy and renew it for you. Whenever you ask, we move it to your own account without any NovaTech fee. If you keep it in your own account, renewing it on time is your responsibility, so your website does not go offline. If you decide to move to another provider, we keep your project running for up to 7 days while you move it, and we hand over your data and code. After that, anything running on NovaTech's accounts stops.

Question 11

Will you keep my idea confidential?

Accepted Answer

We keep your business information confidential and sign a non-disclosure agreement (NDA) on request.

Question 12

Can I speak to one of your previous clients?

Accepted Answer

Yes. Contact us first, and we will put you in touch with a previous client who has agreed to share their contact details.

Question 13

How does NovaTech ensure data security?

Accepted Answer

We follow secure coding practices, use encrypted connections, store passwords hashed and give each user access only to what their role needs.

Question 14

What technologies does NovaTech use?

Accepted Answer

NovaTech uses a wide range of modern technologies tailored to the needs of each project. Our tech stack includes popular frameworks and languages such as React, Flutter, Node.js, Python, and more.

Question 15

How can I schedule a consultation with NovaTech?

Accepted Answer

Send us a message on WhatsApp, call us, email us or use the contact form on our website, and we will arrange a free consultation.

الأسئلة الشائعة

مَن هي نوفا تك؟

ما الخدمات التي تقدمها نوفاتك؟

كم يستغرق إنجاز المشروع؟

كيف يتم تحديد أسعار خدماتكم؟

كيف تتم المدفوعات؟

ماذا لو ألغيت المشروع؟

ما نوع الدعم الذي تقدمونه بعد انتهاء المشروع؟

ما الذي سأدفعه بعد التسليم؟

مَن يملك الكود المصدري؟

مَن يدير الاستضافة والدومين؟

هل ستحافظون على سرية فكرتي؟

هل يمكنني التحدث مع أحد عملائكم السابقين؟

كيف تضمن نوفاتك أمان البيانات؟

ما التقنيات التي تستخدمها نوفاتك؟

كيف يمكنني حجز استشارة مع نوفاتك؟